1/16/2024
Arkadiy Lyakh 5 Star Google review of Holland Aquatics (407) 573-2782 (AQUA)
Positive: Professionalism, Quality, Responsiveness, Value
"We were referred to Holland Aquatics, by one of our neighbors who built a pool with them, and we couldn’t be happier with our experience!"
"From the design process through construction, we had exceptional communication from both the Owner (Brett Holland) and his Office Manager (Michelle). We received weekly updates every Friday on the “projected” work for the following week, even if nothing was scheduled. This allowed us to come home everyday and not have to worry about when someone was coming back to work, as we have seen with so many projects in our neighborhood.
We had a tight area to work with due to our pool equipment having to be placed behind the house, rather than the traditional “side of the house’ placement. This was due to an easement on both sides of the house. Even with the limited ‘canvas” to work with, Brett designed a stunning/functional pool for us, which allows us to swim laps, which was important to us. We also wanted the pool to be 7’ deep, which caused Brett some concern during the build, due an extremely high water table. Brett was not comfortable with the high water table, and took it upon himself to waterproof and bond coat the entire pool and spa prior to pebble, to ensure any potential issues in the future would be avoided. This is one of many examples of Holland Aquatics’ taking the additional steps to make sure the “quality” of our project is delivered as expected. Even with no one telling them to do so and on top of it, absorbing the additional cost to address the concern. From the conversations we have had with our friends, this is not common with other companies and something we are extremely grateful for. Brett’s knowledge of pool construction and desire to build a “quality” product was apparent on so many different occasions.
Brett recommended that we went with their “standard” sanitation system which includes a Ultra Violet (UV) light, accompanied by a chlorine tab feeder with mineral cartridge. Even though we were unfamiliar with this system, as most of our friends told us to install a salt system (salt chlorine generator), we trusted Brett and went with his recommendation. We are very satisfied with that choice, as we do not experience any eye irritation or chlorine smell. The UV actually kills all the contaminants in the pool/spa and allows for a “lower” free chlorine level, which has made the swimming experience much more desirable from other pools we have swam in, even “salt” pools.
Once the pool was completed, there were some areas on the travertine that my wife and I were not happy with. There was some excessive pitting/holes etc. Brett and his team came back out once the additional travertine was delivered and completed the repair to our standards. Their willingness to make the client 100% satisfied, as well their attention to detail, and top notch quality is the reason why we have referred them out to so many of our friends.
They are definitely not the cheapest company in town, however if protecting your investment, quality, and communication is important to you, then you shouldn’t have anyone else build your pool other than Holland Aquatics!!! Five Stars, HIGHLY RECOMMEND!!!"
Services: Inground pool installation, Design, Spa & hot tub installation, Swimming pool water feature construction
Thank you Arkadiy!
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